Privacy Policy

Data We Collect

We collect limited data to operate and improve this website. The categories of information we may process include:

Automatically collected data. When you visit this website, our servers and third-party analytics tools may record your IP address, browser type and version, operating system, referring URL, pages visited, time and date of access, and approximate geographic location derived from your IP address. This data is collected through server logs and cookies.

Voluntarily provided data. If you contact us through any communication channel available on this website, we may collect the name, email address, and message content you provide. We do not collect this data unless you actively submit it.

We do not collect financial information, gambling account details, payment card numbers, or any data related to your activity on third-party gambling platforms.

How We Use Your Data

Personal data collected through this website is used for the following purposes:

To operate and maintain the website, including monitoring performance, diagnosing technical issues, and ensuring security. To analyse how visitors use the website, which pages are most visited, and how the content can be improved. To respond to enquiries or messages you send to us. To comply with legal obligations, including requests from law enforcement or regulatory authorities where required by applicable law.

We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases for processing personal data:

Legitimate interests. We process server logs and analytics data to maintain website security and improve content quality. We have assessed that this processing does not override your rights and freedoms.

Consent. Where cookies that are not strictly necessary are used, we rely on your consent, which you can provide or withdraw through the cookie settings on this website. See our Cookie Policy for details.

Legal obligation. We may process data where required to comply with applicable UK law.

Cookies and Tracking Technologies

This website uses cookies and similar technologies. Strictly necessary cookies enable core functionality such as page navigation and do not require consent. Analytics and performance cookies help us understand how visitors interact with the website and are only set with your consent.

For a detailed breakdown of the cookies we use, their purposes, and how to manage your preferences, please read our Cookie Policy.

Third-Party Services

We use a limited number of third-party services that may process data on our behalf:

Google Analytics. We use Google Analytics to collect anonymised usage statistics. Google Analytics uses cookies to track visitor interactions. IP anonymisation is enabled, meaning your full IP address is not stored by Google. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google’s privacy policy is available at policies.google.com/privacy.

Google Fonts. This website loads typefaces from Google Fonts, which may result in your browser making requests to Google’s servers. Google’s handling of data from this service is described in their Google Fonts Privacy FAQ.

This website contains links to third-party gambling platforms, regulators, and support services. We are not responsible for the privacy practices of those external websites. We encourage you to read the privacy policies of any third-party site you visit through links on this website.

Data Sharing

We do not sell, rent, or trade your personal data to third parties. Data may be shared with third-party service providers who process data on our behalf and under our instructions, subject to appropriate data processing agreements. Data may also be disclosed where required by law, regulation, or legal process.

Data Retention

Server logs and analytics data are retained for a maximum of 26 months, after which they are automatically deleted. Any personal data you voluntarily provide through contact forms or email is retained only for as long as necessary to respond to your enquiry and is deleted thereafter, unless a longer retention period is required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit and access controls for data storage systems. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access the personal data we hold about you. The right to request correction of inaccurate data. The right to request deletion of your data, subject to legal retention requirements. The right to restrict or object to processing in certain circumstances. The right to data portability, where applicable. The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, you may contact us using the details provided on this website. We will respond to your request within one month, as required by law. If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

International Transfers

Some third-party services we use may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner, to protect your data in accordance with UK GDPR requirements.

Children

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data from a person under 18 has been collected, we will take steps to delete that data promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The “last updated” date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.